Privacy Policy

Rock N Reels Casino values the trust and commitment of our players. We assure you that your personal data is secure and handled with care and respect. This Privacy Policy outlines the measures we take when collecting, using, and protecting your information. Please review it carefully to make informed decisions about your engagement with our casino.

Data Processing

This Privacy Policy explains our obligations under gambling regulations to process players' personal data. Processing this data is essential for game participation and the provision of related services.

Rock N Reels Casino is managed by Dama N.V., a company registered in Curaçao, and its wholly-owned subsidiary, Friolion Limited, located in Cyprus. Dama N.V. operates under a license issued by Antillephone N.V.

Acceptance of this Privacy Policy is required to use our services. We recommend reviewing it regularly, as updates may occur. Continued use of our platform constitutes acceptance of any changes.

Collection of Information

We collect a variety of personal information through our website, including:

1. Information provided during registration and additional communications (e.g., names, contact details, and identification documents).
2. Records of interactions through various communication channels.
3. Transaction histories and website usage data.
4. Documents for identity verification and compliance checks.

Usage of Information

The information we collect is used for the following purposes:

1. Processing transactions and bets.
2. Providing requested services and customer support.
3. Conducting identity verification and compliance checks.
4. Sending promotional materials, subject to player consent.
5. Ensuring compliance with legal obligations, such as anti-money laundering regulations.
6. Monitoring activities to prevent fraudulent or illegal behavior.
7. Conducting market research and performing aggregated data analyses.

Marketing Communications

With your consent, we may use your personal information to send promotional messages about our products and services. You can opt out of these communications at any time through your account settings or by contacting our support team.

Disclosure of Information

We do not sell or rent your personal data. However, it may be shared within our corporate group or with trusted business partners as necessary for service delivery and legal compliance. Third-party service providers may also access your data for processing purposes.

Data Security and Retention

We prioritize the security of your personal data and adhere to strict legal standards to protect it. Personal data is retained as required by law, including a minimum of five years after account closure, in accordance with anti-money laundering regulations.

Cookies and Tracking

We use cookies and similar technologies to enhance website functionality, analyze usage, and support marketing efforts. You can manage your cookie preferences through your browser settings. However, disabling cookies may affect your experience on our site.

Your Rights and Contact Information

You have the right to:

1. Request corrections to inaccurate information.
2. Update your personal details.
3. Object to the use of your data for marketing purposes.

For any concerns or inquiries, you may contact our Data Protection Officer (DPO) via email. Under the GDPR, you may also lodge complaints with the appropriate supervisory authorities.

This policy reflects our dedication to protecting your privacy while providing a secure and compliant gaming environment. If you have any questions or requests regarding your data, please feel free to reach out to us.